Last Updated: 2025-03-22
TaleTwist LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Personalized Book Service (the “Service”). By using the Service, you agree to the terms of this Privacy Policy.
Personal Information: When you create a personalized book, you may provide personal information such as your name, email address and shipping address.
Uploaded Photos: To create your personalized book (e.g., alphabet, adventure, etc.), you will upload photos of a child. These photos are used solely to generate the AI-based illustrations in your book.
Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies: Our website may use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns.
To Create Your Personalized Book: The photos you upload are used exclusively to generate the illustrations for your personalized book.
To Process Orders: We use your personal information to process payments, fulfill your order, and communicate with you about your purchase.
To Improve Our Service: Usage data helps us understand how users interact with our website, allowing us to improve functionality and user experience.
To Communicate with You: We may use your email address to send order confirmations, updates, or respond to customer service inquiries.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:
Third-Party Service Providers: We partner with a third-party company for the printing and delivery of your personalized book. To fulfill your order, we share the digital book files (including the illustrations generated from your uploaded photos) with them. This third party is contractually obligated to protect your information and use it only for the purpose of printing and delivering your book.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.
Business Transfers: If TaleTwist LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Uploaded Photos: We retain the photos you upload only for as long as necessary to create your personalized book. Once your book is completed and delivered, we delete the photos from our systems within 90 days.
Personal Information: We retain your personal information, such as name, email address, and order details, for as long as necessary to fulfill your order, provide customer support, and comply with legal obligations (e.g., tax and accounting requirements).
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions (e.g., retaining order records for tax purposes).
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us at support@taletwist.online.
We take the security of your information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our Service involves the upload of children’s photos to create personalized books. We are committed to protecting children’s privacy and comply with applicable laws, such as the Children’s Online Privacy Protection Act (COPPA) in the United States.
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have collected information from a child under 13 without consent, please contact us immediately, and we will take steps to delete it.
Our website uses cookies and similar technologies to:
• Remember your preferences and settings.
• Analyze website traffic and user behavior.
• Improve the functionality and performance of our Service.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TaleTwist LLC
support@taletwist.online
